Payments, Cancellations & Refund Policy

By booking a retreat organised by Vicky Tomsky / White Lotus Yoga, you confirm that you have read, understood and agreed to the following terms and conditions.

  1. Deposit

A non-refundable deposit is required to secure your place on the retreat.

The deposit allows us to begin the planning process and commit to venues, accommodation, teachers and other services in advance.

Once paid, the deposit is non-refundable, including in cases of personal reasons, illness, family matters or travel-related issues.

  1. Balance Payment & Cancellations

The remaining balance must be paid by the deadline communicated at the time of booking.

Once the balance has been paid, the following cancellation policy applies:

  • More than 60 days before the retreat start date: A partial refund of the balance paid may be possible, excluding the non-refundable deposit and after deducting any non-recoverable expenses already incurred.
  • 60–30 days before the retreat start date: 50% of the total retreat price is non-refundable.
  • Less than 30 days before the retreat start date: No refunds will be offered for cancellations made within 30 days of the retreat start date.
  1. Last-Minute Cancellations

Cancellations made within 30 days of the retreat start date are non-refundable, regardless of the reason.

At this stage, most retreat costs have already been committed, and it may not be possible to fill the place at short notice.

  1. Exceptional Circumstances

We understand that unexpected situations can arise. In cases of serious illness, the death of an immediate family member or other exceptional circumstances, we may, at our discretion:

  • Offer a partial refund; or
  • Offer credit towards a future retreat, subject to availability.

Each situation will be considered individually and with care. However, any refund or credit is discretionary and cannot be guaranteed.

  1. Travel, Flights & Insurance

Participants are responsible for arranging and paying for their own travel and flights unless otherwise stated in the specific retreat description.

We strongly recommend purchasing comprehensive travel insurance that covers cancellations, medical emergencies, travel disruptions and other unforeseen circumstances.

Vicky Tomsky / White Lotus Yoga is not responsible for flight cancellations, delays or changes made by airlines or other travel providers.

  1. Force Majeure

In exceptional circumstances beyond our reasonable control, including natural disasters, pandemics, government restrictions or other force majeure events, a retreat may need to be postponed, changed or cancelled.

In such circumstances, we will communicate with participants and consider the available options. Where feasible, credit towards a future retreat may be offered.

Any refunds, credits or alternative arrangements will be handled in accordance with applicable law and the circumstances of the cancellation.

  1. Cancellation by the Organiser

If a retreat is cancelled by Vicky Tomsky / White Lotus Yoga, all payments made towards the retreat will be fully refunded.

This does not include personal travel expenses, flights or other costs incurred independently by participants.

  1. Transfer of Booking

If you are unable to attend, you may request to transfer your place to another person, subject to prior approval and completion of any required registration details.

Transfer requests must be made no later than 14 days before the retreat start date.

Any transfer is subject to availability, the suitability of the replacement participant and any applicable third-party requirements.

  1. Acceptance of Terms

By completing your booking and paying the deposit, you confirm that you have read and accepted this Payments, Cancellations & Refund Policy.

These terms apply to retreat bookings organised by Vicky Tomsky / White Lotus Yoga and should be read together with the information provided for the specific retreat.

 

Make the cancellation deadlines fully consistentState the exact deposit amount clearly

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